You can easily place an order through our website. Choose from our standard collection or design your own neon text or logo with our design tool. Follow the steps and complete your order.

We accept various payment methods, including iDEAL, Bancontact, credit cards, PayPal, and Apple Pay, for a secure and fast transaction.

For custom-made products, cancellations or changes after ordering are not possible. For standard products, you can contact us within two hours of ordering to discuss any changes.

Yes, you can enter a discount code in the field provided during checkout. The discount will then be automatically applied to the total.

We offer free shipping on all our neon lights. The average delivery time is 6-8 business days.

After shipping, you will receive an email with a tracking link so you can track the status of your order.

Check your order for any damage within 48 hours of receipt. If there is any damage, please contact us within this period for a suitable solution.

LED neon lighting is a modern, energy-efficient alternative to traditional neon lighting. It's made of flexible silicone with built-in LEDs, creating a vibrant glow without the fragility of glass.

LED neon is energy-efficient, durable, safe, and easy to install. It offers the look of traditional neon without the drawbacks of fragility and high energy consumption.

Our standard neon lights are designed for indoor use. For outdoor use, we offer weatherproof options for an additional 20%.

We offer 12 colors, including white, warm white, pink, blue, and green. There's also an RGB option, allowing you to adjust the color via remote control, for an additional 25%.

On average, an LED neon bulb consumes between 50 and 80 watts, comparable to a small incandescent bulb, making it an energy-efficient choice.

Our neon lights come with all necessary mounting hardware and clear instructions. No special tools are required for installation.

Yes, it's possible to connect your neon light to a switch. We recommend having this done by a qualified electrician to ensure safety.

Make sure you mount the lamp on a sturdy surface and avoid overloading the power supply. Always follow the included instructions for safe installation.

Check that the adapter is properly connected to both the outlet and the lamp. Make sure all connections are secure.

Check that all connections are secure. Loose connections can cause color reproduction issues. If you do experience any problems, please contact us so we can take a look!

We offer a 14-day return period for standard products, provided they are unused and in their original packaging. Custom-made products cannot be returned.

We offer a 24-month warranty on all our products. If a defect occurs within this period, please contact us for a replacement.